Borrowing guidelines
You may borrow up to 50 items at a time.
| Item Type | Loan Period | Limit | Renewals |
| Audiobook CDs, books, DVDs, magazines | 21 days | 50 | 2 |
| Bat packs | 21 days | 1 | 2 |
| Children's holiday books | 21 days | 5 | 0 |
| Coding kits | 21 days | 1 | 0 |
| Jigsaw puzzles | 21 days | 1 | 0 |
| Kobo eReader | 6 weeks | 1 | 0 |
| Social justice book club set | 6 weeks | 1 | 1 |
| Storytime kits | 21 days | 1 | 2 |
| Ukulele kits | 21 days | 1 | 2 |
| Video games | 21 days | 2 | 2 |
| Wolverine film scanner | 21 days | 1 | 0 |
You can renew up to two times if no one else is waiting for the item.
There are some exceptions with no renewals:
- Children's holiday books
- Interlibrary loans
- Jigsaw puzzles
- Loanable tech
Renew your items in one of the following three ways:
- Sign in to your account online.
- Call 604-469-4575 and select option 4 to speak to a staff member.
- Visit the Accounts Desk or use the self-checkout machines at the Library.
You can return items to the return slot near the library entrance or to the external book drop (outside the Library by the traffic circle). The external book drop is open 24/7, even on holidays.
Please return the following items to the Accounts desk:
- Bat packs
- Coding kits
- Jigsaw puzzles
- Kobo eReaders
- Social justice book club kits
- Storytime kits
- Ukulele kits
- Wolverine film scanner
When your hold is ready, you will be notified by email or SMS text message. You will have 7 days to pick up your hold.
A charge of $0.25 will be applied for each physical item that has been placed on hold and that is not collected or cancelled before the expiry date. (Starting September 14, 2026)
Overdue items
Starting September 14, 2026, the library will no longer charge overdue fines.
Learn more about library fee changes
Lost or damaged items
Borrowers are responsible for the replacement cost of lost or damaged items, plus a processing fee:
- $8.00 fee per catalogued item (e.g. books, DVDs, video games)
- $2.00 fee per magazine
- No processing fee for children's or young adult materials
Please note: we are unable to accept replacement copies of lost or damaged items.
Expired holds
A charge of $0.25 will be applied for each physical item that has been placed on hold and that is not picked up or cancelled before the expiry date.
Keep track of your borrowing
You can get text and email notifications before your items are due or when your holds are ready for pickup. Visit the Library and see Accounts Desk staff to sign up for this service.
To help ensure you don’t miss library notices, add the following email addresses to your contact list:
- askthelibrary@portmoody.ca
- noreply@dynixasp.com
- noreply@portmoodylibrary.ca
You can also sign in to your account online to see when your items are due.